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Cancellation Policy

 

In general, the cancelation policy for hotels is as follows:
Cancelations made ten (10) or more days prior to the date of arrival will incur a free of charge.
Cancelations made three five (5) to nine (9) days prior to the date of arrival will incur a two (2) night charge.
Cancelations made less than two (2) days prior to the arrival date will incur a 100% charge.
If the room you are booking is labeled as non-refundable, non-cancellable or similar, all cancellations will incur a 100% charge, regardless of the date in which the cancellation is requested.
Cancellation policies can vary seasonally or depending on the hotel or room type. You can review the specific policy for the hotel you selected during the reservation process.
Cancelation policy for the high season and Armenian national holidays
Christmas, New Year, summer, May 1-15 end etc…
Reservations cancelled thirty (30) days or more prior to the date of arrival will incur a 10% charge.
Reservations cancelled fifteen (15) to twenty-nine (29) days prior to the date of arrival will incur a two (2) night charge
Reservations cancelled less than fifteen (15) days prior to the date of arrival will incur a 100% charge
There are no refunds for early check outs and “no shows”. If the number of guests on your reservation is reduced once the reservation is paid it is up to the hotel to determine applicable refunds or penalties.
To cancel write to the following e-mail address: reservation@edentour.am or call: (+374 99)36 22 22
Your request will be processed and if it complies with the cancelation policies for the reserved service we will refund the corresponding amount to your credit card.
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